![]() Facial expressions matter.Ĭut out report-outs. Without video, you’ll never know if the dead silence in a virtual meeting is happening because somebody is not paying attention, because he’s rolling his eyes in exasperation or nodding his head in agreement. No longer are they just voices on a phone line they’re the faces of your co-workers together, interacting. Video makes people feel more engaged because it allows team members to see each other’s emotions and reactions, which immediately humanizes the room. There are many options to choose from, such as WebEx and Skype. Since everyone on the call is separated by distance, the best thing you can do to make everyone at least feel like they’re in the same room is to use video. Going back through that research now, I’ve put together a comprehensive list of some simple do’s and don’ts to help you get the most out of your next virtual meeting. This multiyear journey also evolved my thinking on the subject, helping me recognize that virtual is not the enemy of the physical if key rules and processes are maintained and respected. Several years ago, my company’s Research Institute embarked on an exploration of the “New People Rules in a Virtual World” to explore how technology is shaping our relationships and how we collaborate. Beyond the fact that they’re inexpensive ways to get people together – think: no travel costs and readily available technology – they’re also great opportunities to build engagement, trust and candor among teams. In fact, they can be more valuable than traditional face-to-face meetings. Virtual meetings don’t have to be seen as a waste of time.
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